Cisco Ip Phone Spa525g User Manual

This document describes using the SPA525G with a SIP phone system, such as the Cisco SPA9000 Voice System or a Broadsoft or Asterisk system. If you are using the SPA525G with a Cisco Unified Communications 500 Series, see the Cisco Unified Communications Manager Express for Cisco Small Business Pro IP Phone SPA525G User Guide.

Have a look at the manual Cisco 7942 User Guide online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 53 Cisco manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+. Cisco Unified IP Phone 7941G, 7941G-GE, 7942G, 7961G, 7961G-GE, and 7962 User Guide for Cisco Unified Communications Man. Cisco Small Business Pro IP Phone SPA525G (SIP) User Guide 13 Getting Started This chapter provides an overview of your SPA525G IP phone. Contains the following sections:. Overview of the Cisco SPA525G IP Phone, page14. Understanding Your Phone’s Lines and Buttons, page16. Using the Keypad and Buttons with Menus, page 21.

Page 2: Placing or answering calls, Putting a call on hold, Ending a call, Transferring calls, Redialing, Adjusting call volume and muting, Setting do not disturb

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Softkey Buttons

The softkey buttons on your phone display may vary depending on your phone
system setup. Press the right navigation button or the More softkey button to
view additional softkey buttons. Following is a partial listing of softkey buttons
that may be available on your phone, depending on your phone system.

Button

Function

BXfer

Performs a blind call transfer (transferring a call without
speaking to the party to whom you are transferring the call.)

Call Rtn

Returns the last missed call by dialing the number that called
you.

CFwdAll

Forwards all calls to a specified number.

Change

Opens a menu so that you can change the properties for an
item (for example, change a ring tone).

Clear

Deletes an entire text/number field.

Clr DND

Clears Do Not Disturb.

Conf

/Confrn

Initiates a conference call.

confLx

Conferences active lines on the phone together.

DelChar

Deletes the last number or letter.

Delete

Deletes an entire item (for example, a number from the Call
History list).

Dial

Cisco Ip Phone Spa508g Manual

Dials a number.

Directory/dir

Provides access to your personal and corporate phone
directory.

DND/DnD

Do Not Disturb; prevents incoming calls from ringing your
phone.

Edit

Opens an item so that you can edit numbers or letters, or
enable or disable a feature.

EditDial

Edits a number before dialing.

Forward/cfwd

Forwards calls coming to your phone.

GrPickup/
GPickUp

Allows you to answer a call ringing on an extension by
discovering the number of the ringing extension.

Hold

Places a call on hold.

Accesses additional softkeys.

Option

Enters a sub-menu and when pressed multiple times, shows
all of the choices in that sub-menu.

Park

Puts a call on hold a call at a designated “park” number. The
call is active until you unpark it, or the caller disconnects.

Must be configured by your Phone Administrator.

Paste

Using the navigation button, highlight an item and press
Paste to place the item you copied.

Pickup/PickUp

Allows you to answer a call ringing on another extension by
entering the extension number.

Play

Plays an item (for example, a ring tone).

Redial

Displays a list of recently dialed numbers.

Resume

Resumes a call that is on hold.

Save

Saves your changes.

Scan

Scans for wireless networks or Bluetooth devices.

Select

Selects the highlighted item on the LCD screen.

Transfer/Trnsfer Performs a call transfer.

Unpark

Disconnects a parked call.

View

Displays more information about a selected item.

xferLx

Transfers an active line on the phone to a called number.

Button

Function

Using Keypad Shortcuts

Use the keypad to enter the number of the menu or sub-menu item. For
example, to reach the Call History menu, press the Setup button and enter 2.
Menus and options may vary depending on the phone system.

Using Your SPA IP Phone

Placing or Answering Calls

To place or answer a call, do one of the following tasks:

• Pick up the receiver.

• Press the Speaker button.

• Press the Headset button.

• Press a line button.

Putting a Call on Hold

To put a call on hold, press the Hold button. A series of beeps indicates the call
is on hold.

To resume the call, press the Resume soft key or the flashing red line button for
the call. If you have multiple calls, all calls are put on hold except the active call.

Ending a Call

• If you are using the handset, hang up.

• If you are using the speakerphone, press the Speaker button.

• If you are using the headset, press the Headset button.

• Press the End Call soft key, if available on your phone.

Transferring Calls

TEP

During an active call, or a call on hold, press Transfer/Trnsfer.

TEP

Either enter the number to which you want to transfer the call or use the
directory to choose a number.

TEP

Press Dial (on some phone systems). The call is placed on hold and a
new line is opened to dial the number.

TEP

To transfer the call without waiting for the other person to answer,
press Transfer/Trnsfer after the call begins to ring and hang up. If you
hang up before the second call rings, the transfer fails and the first call
is disconnected. If you misdial, press the line button again to receive a
dial tone.

TEP

To transfer after speaking privately to the other person, press Transfer/
Trnsfer at any time during the conversation.

Redialing

Depending on your phone model and phone system setup, use one of the following

methods:

• Press Redial to dial that last number that you called.

• To redial a recently-called number, press Redial, select the number from the

list, and then press Dial. (Available on some phone systems.)

• Press the Setup button and then select Call History. You can then select any

list, such as Missed Calls or Received Calls, and you can press Dial to call
any number on the list.

Adjusting Call Volume and Muting

To adjust the volume while you are on a call, press + on the Volume button to
increase the volume, or press - to decrease the volume. Press Save.

Pressing the Volume button while not on a call adjusts the volume of the phone’s
ringer.

To mute the phone microphone, speaker, or headset microphone, press the
Mute button on the phone. The button lights red. Press the Mute button again to
unmute.

Setting Do Not Disturb

Use the Do Not Disturb feature to prevent incoming calls from ringing your
phone. If you have voice mail configured, incoming callers immediately reach
voice mail. If voice mail is not configured, callers hear a busy signal or message.

To set Do Not Disturb, press the DND/DnD softkey on your phone. Depending
on your phone system, either press the Clr DND softkey or the DnD softkey to
turn Do Not Disturb off.

Accessing Voicemail

To access voicemail, press the Messages button on your phone. Your system
administrator should configure your phone with the correct voicemail number
so that pressing the Messages button automatically dials your voicemail
system.

Where to Go From Here

Resource

Location

Cisco Small Business Support
Community

Cisco Small Business Support and
Resources

Phone Support Contacts

Cisco Small Business Firmware
Downloads

Select a link to download firmware for
Cisco Small Business Products. No login is
required.

Downloads for all other Cisco Small
Business products, including Network
Storage Systems, are available in the
Download area on Cisco.com at

(registration/login required).

Cisco Small Business SPA 500
Series IP Phones

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Installation, Phone hardware features, Quick start guide

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Quick Start Guide

Cisco Small Business SPA IP Phone

Model SPA 525G/SPA 525G2

Package Contents

• IP telephone

• Desk Stand

• RJ-45 Ethernet Cable

• Setup CD-ROM

• Quick Start Guide

OTE

The features available on your phone depend on the
type of system to which your phone is connected.
Contact your system administrator if you have questions
about phone features.

Installation

AUTION

Do not insert a telephone line cord into the port marked
“AUX” (1).

TEP

Turn the phone over to expose the ports on the back of the unit.

TEP

Insert one end of the phone cord into slot marked with a phone symbol
(5). Insert the other end into the jack at the bottom of the handset (not
shown).

TEP

(Optional) Connect the desk stand by lining up the tabs on the desk
stand with the slots on the back of the phone. Slide the bottom tabs
into the slots and lightly press down on the top of the desk stand. It
should easily slide into the top slots. Do not force.

TEP

If you are using an external power source, plug one end of the power
cord into the building’s power source and insert the other end of the
power cord into the phone base (2).

TEP

Connect your phone to the network:

• Using an Ethernet Connection—Insert the Ethernet cable into the slot

marked “SW” (4). Insert the other end of the Ethernet cable into the
appropriate device on your network, such as a network switch. The
Cisco SPA 525G/525G2 provides a second Ethernet port (3). You can
connect a PC to this port to provide network access to the PC. (Note: This
option is only available when phone is connected to the network via the
wired Ethernet connection.)

• Using a Wireless Connection—Your phone has a built-in wireless adapter.

You must unplug the Ethernet connection before configuring Wi-Fi. See the

Cisco Small Business IP Phone SPA 525G/525G2 (SIP) User Guide

or the

Cisco Unified Communications Manager Express for the Cisco Small
Business IP Phone 525G/525G2 User Guide

for more information.

Phone Hardware Features

Refer to the following table for identification of your IP phone’s hardware
features.

Phone Feature

Description

Handset

Pick up to answer or place calls.

Speaker

Speaker for phone.

Message Waiting
Indicator

When lit red, you have a new voice mail
message. When lit flashing red, you have
an incoming call or the phone’s firmware is
being updated.

LCD Screen

Typically displays date and time, phone
station name, line extensions, and softkey
options.

Line keys

Indicates phone line status. Consult your
User Guide for an explanation of line colors
and what they mean.

Softkey buttons

Press a softkey button to perform the
action shown on the label on the LCD
screen above.

Navigation button

Press an arrow to scroll left, right, up, or
down through items shown on the LCD
screen.

Select button

Press the check mark button to select an
option or menu item on the screen.

Messages button

Press to access voice mail (must be set up
by your phone administrator).

Hold button

Press to place a call on hold.

Setup button

Press to access a menu to configure
features and preferences (such as your
directory and speed dials), access your
call history, and set up functions (such as
call forwarding).

Mute button

Press to mute or unmute the phone. When
phone is muted, the button glows red.

Cisco Spa525g2 User Manual

Volume button

Press + to increase the volume and - to
lower the volume of the handset, headset,
speaker (when the handset is off hook), or
ringer volume (when the handset is on
hook).

Speaker button

Push to turn the speaker on or off. When
the speaker is on, the button glows green.

Headset button

Push to turn the headset on or off. When
the headset is on, the button glows green.

Keypad

Use to dial phone numbers, enter letters,
and choose menu items.

shown
below

USB 2.0 host port

Accepts USB memory device to play MP3
files on the phone or to upload security
certificates for wireless authentication.
Can also be used to charge devices
(Cisco SPA 525G2 model).

not shown

Headset port

Accepts wired headsets.

Phone Feature

Description

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Table of contents

Model SPA 525G/SPA 525G2
- Phone Hardware Features
- Using Your SPA IP Phone

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